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Your patients will ask about visit access, PatientGPT, medical records, billing, and how to reach a clinician. Give them clinically-grounded answers in seconds — across chat, voice, SMS, and email — with an agent that defers to your clinicians on anything clinical.
Ask anything a K Health patient might ask. The agent is grounded in real K Health knowledge and routes appropriately.
A real working phone line. The voice agent uses the same knowledge base, workflows, and guardrails as chat.
(860) 345-5884Patient support that respects the clinical bar. Built for the questions that come before, between, and after virtual visits — at health-system scale.
The agent handles logistics, billing, records, and orientation around your 24/7 virtual care — and explicitly defers diagnosis and treatment to your clinicians.
Built-in checks for emergencies (always routes to 911), prevents prescription or diagnostic claims, and never guarantees coverage or pricing.
Same knowledge, same voice on chat, voice, SMS, and email. Patients pick the channel; you stay consistent across HHC 24/7, Cedars-Sinai Connect, and every partner brand.
All real, all running. Open the chat or call the number to see it in action.
Starting a virtual visit · PatientGPT explainer · medical records · insurance & billing · connecting to a clinician.
Imported from K Health's public site — health guides, app transition FAQ, privacy, terms, plus targeted demo-specific articles.
Emergency detection · distress empathy · no diagnosis · no cost guarantees · adversarial-input handling · weak-uncertainty steering.
Brand voice · product knowledge · healthcare compliance · terminology · demo-mode handling. Trains the AI to sound like a kind nurse at a top hospital.
Plug in your patient portal, your scheduling system, and your real records — and this same agent answers in dollars, in minutes, and in your patients' actual context.
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